Cross-cultural communication in practice 3600-KM-KMP-OG

The aim of the workshop is to provide the participants with basic knowledge and understanding of intercultural communication specificity and cultural differences in communication (verbal and non-verbal communication, different communication styles, a.o. high vs. low context, direct vs. indirect communication, linear vs. circular communication, etc.) and also other cultural dimensions relevant to intercultural communication and interactions with people from different cultures (a.o. proxemics, time approach, assertiveness, or culture display rules). During the workshops students are going to gain knowledge about main challenges related to intercultural communication (language barrier and ethnocentrism) also they will be provided with effective coping strategies. Workshops are going to be practical: students will lean what are their own preferences regarding communication styles and what are their personal challenges in this context.

Type of course

general courses

Mode

Classroom
Remote learning

Course coordinators

Hanna Rubinkowska-Anioł

Learning outcomes

Students has a deep knowledge and understanding of:
Interactive communication model and it’s specificity in the intercultural context;
Cultural differences in communication styles;
The ethnocentrism phenomenon and its’ alternative - cultural sensitivity (intercultural competencies);
Cultural differences in terms of proxemics, assertiveness, time approach and cultural display rules;
Sources of cultural variance in terms of communication.
Student:
Recognizes, describes, analyzes and interprets cultural communication styles, using his/her knowledge, a.o. in the area of cross-cultural psychology;
Is able to give examples of different communication styles;
Recognizes his/her own preferences in terms of communication styles;
Can analyze, interpret and discuss the results of cross-cultural studies on communication;
Is able to work in a group.
Student:
Is aware that cultural differences impact the communication process and that there is no „one and best” cultural communication style;
Is able to adjust his/her own communication style so that it matches the context/ the other person;
Is able to explain the main characteristics of a particular communication style or cultural dimension (related to communication);
Discussing a certain style of communication/ cultural dimension, the student doesn’t favor or depreciate any cultures, s/he remains objective (the student is culturally sensitive/ intercultural competent).

Assessment criteria

Active participation in class.
Two individual written assignments „Critical incident analysis”. Detailed instructions will be provided during the first meeting by the course instructor. Group project: Intercultural communication case study

Bibliography

Boski, P. (2022). Konstrukcja i funkcje regulacyjne ja w kulturze. W: P. Boski (red.), Kulturowe   ramy zachowań społecznych. Warszawa: PWN. Wybrane rozdziały

Carnevale, P. J. i Leung, K. (2001). Cultural dimensions of negotiation. In: Blackwell handbook of   social psychology: Group processes, 482-496.

Hall, E. T. (1999). Taniec życia: inny wymiar czasu. Warszawa: Muza.   Heine, S. J. (2016). Linguistic relativity. W: S. J. Heine (red.), Cultural psychology. Third edition (s.   382-400). Nowy Jork: W. W. Norton & Company.

Mai, X., Ge, Y., Tao, L., Tang, H., Liu, C., i in.. (2011) Eyes Are Windows to the Chinese Soul:   Evidence from the Detection of Real and Fake Smiles. PLOS ONE 6(5):   e19903.https://doi.org/10.1371/journal.pone.0019903.

Matsumoto, D. R. i Juang, L. (2007). Psychologia międzykulturowa. Gdańskie Wydawnictwo   Psychologiczne. Wybrane rozdziały

Matsumoto, D., Yoo, S. H., & Fontaine, J. (2008). Mapping expressive differences around the   world: The relationship between emotional display rules and individualism versus   collectivism. Journal of cross-cultural psychology, 39(1), 55-74.

Storti, C. (1999). Figuring Foreigners Out: A Practical Guide. Hodder & Stoughton. Kindle   Edition.

Szarota, P. (2006). Psychologia uśmiechu. Analiza kulturowa. Gdańsk: GWP

Wang, J. (2008). A Cross-cultural study of daily communication between Chinese and American-from the perspective of high context and low context. Asian Social Science, 4(10), 151-154.

Additional information

Information on level of this course, year of study and semester when the course unit is delivered, types and amount of class hours - can be found in course structure diagrams of apropriate study programmes. This course is related to the following study programmes:

Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system:

Description of 3600-KM-KMP-OG in USOSweb