Mediation – the art of resolving conflicts 3401-FAK-MEDz

Mediation as a way to resolve conflicts is based on communication and developing the best ( and common) solution for both conflict’s participants. The main purpose of this faculty is to show the mediation’s values and to equipped students with adequate skills.

Below you can find the description of mediation problematic, which illustrates mediation’s processes and interactions as well as inflammatory and regulative role of the mediator, who improves and enhances the communication process and also supports people to reach their goals.
Mediation and aid exercises constitute the base of the students’ equipment and provide the further development of these skills.
The mediation process is voluntary, and starts from the consent of the persons involved.
During the dispute resolution they benefit from the presence and support of a professional mediator - a person jointly accepted. Mediation is voluntary and may be terminated by either party without any consequences.
The mediator is neutral in relation to the dispute and impartial to the persons involved, he retains the principle of confidentiality to the contents of the conversation and mediation. His task is to assist the process of agreement in such a way which leads to a satisfactory resolution of the dispute by establishing the principles of good communication. Not all categories of cases are suitable for mediation and also not always conciliation is the best solution.
The mediator should see the matter as widely as possible so that the parties could themselves decide on the best solution for them.

If the parties elaborate arrangement, it means that they take into account their own needs, preferences, values, and therefore the chances of preserving the contract is higher than in the case of arbitrary decisions (decisions of the arbitrator - a third party, eg. Judge, resulting from its knowledge, experience and its perception of the world, principles, values, etc.).
The complexity of the issues included in the mediation, which I mentioned above in its description, points to the multiplicity of skills needed to mediate, as well as the benefits of the group as a "mirror" in which you view your own resources and shortcomings in various areas.
Workshop and intellectual engagement allow achieving the basic skills in the field of mediation.
On the one hand this class is for transferring the knowledge of mediation and, secondly, to give students the opportunity of practical training and skills development in this area, which are useful in their professional work and in everyday life.
The effects of mediation are: learning how to express the feelings, the acquisition of open communication skills, knowledge and understanding of the needs and perspective of another person, generating different solutions, maintaining and repairing any good relationships with the others, dealing with fear of the perpetrator, obtaining an apology and compensation for damages, the act of forgiving and taking the responsibility for own actions and decisions.
Even if only some of these goals are reached, the process of mediation gives the opportunity to achieve new emphatic skills and perspectives of the world perception and also perceiving other alternative ways to solve the problems. All of that is inspiriting and opens us to the other people.