Business Process Management - from enterprise design to information system design 2600-MSz2BPMen
1. Understanding Business Process Management (BPM)
a. Definition of BPM and its evolution
b. Process, its attributes, types, and process hierarchy
c. Process management life cycle
d. Process maturity of an organization
2. Understanding principles of Enterprise Design
a. Business model and strategic alignment
b. Enterprise structure: function, project, process-oriented
c. Business Architecture vs. Process Architecture
3. Understanding IT solutions design
a. Steps in the IT solutions design process
b. Requirements elicitation - business requirements, stakeholders’ requirements, solution requirements (functional, non-functional)
4. Integration of IT solutions design with enterprise design
a. Business – IT alignment during IT solutions design
b. Impact of information technology on non-technological aspects of an enterprise
5. A Digital Twin of an Organization (DTO)
a. The concept of DTO and its key features
b. Enabling technology
Type of course
Mode
Course coordinators
Learning outcomes
Student, after completing the course:
K_W01 Knows and understands the concepts and principles of business process management
K_W02. Understands the principles of Enterprise Design and the need to align all enterprise resources including technology.
K_W02. Understands the process of IT solution design and the requirements elicitation process.
K_U01 Can cooperate with IT teams to transfer process requirements while designing supporting IT tools.
K_U02 Can recognize interrelations between business processes and their alignment with strategy
K_U03 Can see and discuss relationships between processes, technology, and people subsystems in organizations
K_S01 Can better understand the perspective of IT specialists.
K_S02 Can self-educate, develop qualifications, and support others in this area.
Assessment criteria
The final grade consists of two elements: 70% of the grade is a test, and 30% of the grade is participation in discussions and preparation for seminars.
Bibliography
• Harmon, P. (2019). Business process change, 4th edition. Morgan Kaufmann.
• Dumas, M., Rosa, L. M., Mendling, J., & Reijers, A. H. (2018). Fundamentals of business process management. Springer-Verlag.
• Handbook on Business Process Management, Ed.; J.v Brocke, M. Rosemann, International Handbooks on Information Systems, (2015)
• Articles and case studies advised by the lecturer
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: