Business Process Management - from enterprise design to information system design 2600-MSz2BPMen
1. Understanding Business Process Management (BPM)
a. Definition of BPM and its evolution
b. Process, its attributes, types, and process hierarchy
c. Process management life cycle
d. Process maturity of an organization
2. Understanding principles of Enterprise Design
a. Business model and strategic alignment
b. Enterprise structure: function, project, process-oriented
c. Business Architecture vs. Process Architecture
3. Understanding IT solutions design
a. Steps in the IT solutions design process
b. Requirements elicitation - business requirements, stakeholders’ requirements, solution requirements (functional, non-functional)
4. Integration of IT solutions design with enterprise design
a. Business – IT alignment during IT solutions design
b. Impact of information technology on non-technological aspects of an enterprise
5. A Digital Twin of an Organization (DTO)
a. The concept of DTO and its key features
b. Enabling technology
Course coordinators
Type of course
Mode
Learning outcomes
Student, after completing the course:
Knowledge:
K_W01 Knows and understands advanced terminology related to brand advocacy.
K_W02 Understands the specifics, principles, procedures, and practices of brand advocacy.
Skills:
K_U02 Can correctly analyze complex processes and phenomena affecting brand advocacy and its significance in the contemporary labor market.
K_U06 Can independently and collaboratively prepare analyses, diagnoses, and reports on complex and atypical problems related to brand advocacy, and present them communicatively, including in English, using advanced IT and communication tools.
K_U07 Can independently develop practical skills and enhance competencies related to brand advocacy.
Social Competences:
K_K01 Can evaluate and analyze situations and phenomena related to brand advocacy.
K_K05 Adheres to professional ethical standards prevailing in the market.
Assessment criteria
Participation in discussion, assessing examples from business practice, interactive explanation of key concepts. The basic assessment criterion is a test.
The final grade consists of two elements: 90% of the grade is a test, and 10% of the grade is participation in discussions and preparation for seminars.
Bibliography
• Harmon, P. (2019). Business process change, 4th edition. Morgan Kaufmann.
• Dumas, M., Rosa, L. M., Mendling, J., & Reijers, A. H. (2018). Fundamentals of business process management. Springer-Verlag.
• Handbook on Business Process Management, Ed.; J.v Brocke, M. Rosemann, International Handbooks on Information Systems, (2015)
• Articles and case studies advised by the lecturer