Design thinking 2600-MSdz2DTen
The main objective of the course is to aid its participants in the development of strong managerial skills for Design Thinking implementation. In the pursuit of achieving said goal, the course will cover theoretical elements of managerial and quality theory, combined with the aim and practice of translating said knowledge into routinized behavior. This will be enabled by a course structure combining lectures, discussions and
workshops.
The course will be divided into four main topics which will be discussed during classes:
● An introduction to design thinking – The main characteristics. Determining the importance of attitudes (mindset) and organizational culture for the effectiveness of creative activities.
● The design process – Pathways of creatively diagnosing, defining and solving problems. Ideation and brainstorming in practice.
● Managerial tools for design implementation – Kaizen philosophy and its impact on quality management, visual thinking, affinity diagrams, dot voting, information mapping, service safari.
● Human Centered Design – Key-components and origins of HCD, the persona system, observation in practice, design anthropology.
Type of course
Mode
Prerequisites (description)
Course coordinators
Course dedicated to a programme
Learning outcomes
The course participant:
● has an understanding of the basic principles of design thinking, combined with the ability of applying them in practice, i.e. diagnosing, structuring and solving complex business problems,
● possess the knowledge of current trends at the intersection of modern design, business and technology,
● is able to discover and define new, previously unknown needs of customers / target groups,
● understands the managerial and organizational determinants of the Design Thinking processes
Assessment criteria
The course will be graded via a final assignment, in which students will be asked to design a product using the techniques discussed during classes.
Bibliography
Dym, C. L., Agogino, A. M., Eris, O., Frey, D. D., &
Leifer, L. J. (2006). Engineering design thinking, teaching,
and learning. IEEE Engineering Management Review.
Hallgren, M., & Olhager, J. (2009). Lean and agile
manufacturing: External and internal drivers and
performance outcomes. International Journal of
Operations and Production Management.
Hanington, B. (2003). Methods in the Making: A
Perspective on the State of Human Research in Design.
Design Issues.
Hoeft, R. M., & Ashmore, D. (2019). User-Centered
Design in Practice. In Human Factors in Practice.
IDEO. (2014). the Field Guide To Human-Centered
Design. In Igarss 2014.
Kimbell, L. (2011). Rethinking Design Thinking: Part I.
Design and Culture.
Kimbell, L. (2012). Rethinking design thinking: Part II.
Design and Culture.
Razzouk, R., & Shute, V. (2012). What Is Design Thinking
and Why Is It Important? Review of Educational Research.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: