Logistics 2600-DSdz3Len
The course program covers the following topics:
1. Logistics. Introduction. Definition, genesis, logistic activities. International logistics.
2. Logistic Customer Service. 7R in customer service. Benefits and costs in customer service. Measures and standards. Customer satisfaction surveys. CIT and CSI methods.
3. Supply logistics. ABC and XYZ methods. Supplier selection process. Scoring method.
4. Stock management. Reasons for keeping stocks, decisions and costs. Economic Order Quantity model.
5. Material Requirements Planning. IT systems in logistics. New technologies in logistics. System MRP – overview and example.
6. Distribution. Definition, main issues and functions. Gaps in distribution. Actors in distribution system. Role of intermediaries. Determinants of modern distribution. Distribution as a linking part of logistics and marketing.
7. Supply Chain Management. Definition, main issues, problems. Logistic service providers. Supply chain coordinators. Supply chain models.
Type of course
Mode
Prerequisites (description)
Course coordinators
Course dedicated to a programme
Learning outcomes
After the course, the student:
- understands the basic issues and challenges related to the subject of logistics,
- can distinguish various phases of logistics and indicate its characteristic features,
- understands the importance of logistic customer service in planning and organizing logistics,
- can use the CIT and CSI methods of measuring customer satisfaction level,
- knows the main challenges in supply logistics,
- understands the ABC and XYZ methods of differentiating assortment in supplies,
- can indicate main areas of consideration in managing stocks,
- knows how to use Economic Order Quantity method in stock management,
- knows how to use system MRP in production management,
- understands main issues and functions of distribution logistics.
- is aware of vital role of distribution in linking logistics with marketing,
- knows the idea of supply chain management.
Assessment criteria
Activeness, attendance
Bibliography
Books:
Christopher, M., (2011). Logistics & Supply Chain Management, Pearsons, Harlow, UK.
Murphy, P., R., (2017). Contemporary Logistics, Pearsons Harlow, UK.
Harrison, A., van Hoek, R., Skipworth, H., (2014). Logistics management and strategy: competing through the supply chain, Pearsons, Harlow, UK.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: