Logistics 2600-DSdz3Len
The course program covers the following topics:
1. Logistics. Introduction. Definition, genesis, logistic activities. International logistics.
2. Logistic Customer Service. 7R in customer service. Benefits and costs in customer service. Measures and standards. Customer satisfaction surveys. CIT and CSI methods.
3. Supply logistics. ABC and XYZ methods. Supplier selection process. Scoring method.
4. Stock management. Reasons for keeping stocks, decisions and costs. Economic Order Quantity model.
5. Material Requirements Planning. IT systems in logistics. New technologies in logistics. System MRP – overview and example.
6. Distribution. Definition, main issues and functions. Gaps in distribution. Actors in distribution system. Role of intermediaries. Determinants of modern distribution. Distribution as a linking part of logistics and marketing.
7. Supply Chain Management. Definition, main issues, problems. Logistic service providers. Supply chain coordinators. Supply chain models.
Course coordinators
Course dedicated to a programme
Type of course
Mode
Prerequisites (description)
Learning outcomes
KNOWLEDGE
K_W01 – understands the basic concepts and challenges related to logistics.
K_W02 – knows the phases of logistics and their characteristic features, as well as the importance of customer service in planning and organizing logistics.
K_W03 – knows the main challenges in supply logistics and the methods for assortment differentiation (ABC and XYZ).
K_W04 – knows the key areas of inventory management, including the Economic Order Quantity (EOQ) method and the MRP system for production management.
K_W05 – understands the main issues and functions of distribution logistics and the role of distribution as a link between logistics and marketing.
K_W06 – knows the concept of supply chain management.
SKILLS
K_U01 – is able to use CIT and CSI methods to measure customer satisfaction levels.
K_U02 – is able to identify and distinguish logistics phases and their characteristic features in organizational practice.
K_U03 – is able to apply ABC and XYZ methods for assortment management and EOQ and MRP methods for inventory and production management.
K_U07 – is able to apply acquired logistics knowledge and tools in practice, making decisions regarding the planning, organization, and management of the supply chain.
Assessment criteria
Activeness, attendance
Assessment based on the total number of points on activities and attendance
Bibliography
Books:
Christopher, M., (2011). Logistics & Supply Chain Management, Pearsons, Harlow, UK.
Murphy, P., R., (2017). Contemporary Logistics, Pearsons Harlow, UK.
Harrison, A., van Hoek, R., Skipworth, H., (2014). Logistics management and strategy: competing through the supply chain, Pearsons, Harlow, UK.
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Term 2025L:
Christopher, M., (2011). Logistics & Supply Chain Management, Pearsons, Harlow, UK. Murphy, P., R., (2017). Contemporary Logistics, Pearsons Harlow, UK. Harrison, A., van Hoek, R., Skipworth, H., (2014). Logistics management and strategy: competing through the supply chain, Pearsons, Harlow, UK. |