Business Process Management 2400-ZU2WW082
• Introduction to Business Process Management (BPM). Processes vs. functions. Defining and classifying of business processes. Features of processes. Architecture of business processes. Process-based management concepts.
• BPM life cycle: identifying, discovering, documenting, analyzing, improving processes. Critical Success Factors for BPM. BPM Case Studies.
• Methods (mainly BPMN and / or EPC) and IT tools for process modeling (Adonis, ARIS). Practical modeling tasks with the use of appropriate methods and tools.
Type of course
Course coordinators
Learning outcomes
A) Knowledge: Student knows and understands the essence of the process approach in organization management. Student has knowledge of the main concepts of process-based management, can explain the legitimacy of their use, advantages and limitations. Understands the impact of business process management on the efficiency of the organization.
B) Skills: Student is able to define the value chain of an organization, identify the main and support business processes. Student analyzes practical BPM case studies and proposes solutions to problems based on the features and principles of process construction. Student uses ARIS and / or Adonis IT tools to model business processes. Student uses analysis methods of time, quality and cost of processes. Student is able to propose improvements in the implementation of processes.
C) Social competences: Student is able to cooperate and work in a group during the analysis of case studies and practical projects. Student is able to complete and improve the acquired knowledge and skills.
Assessment criteria
Short test, in-class work, homework, team project
Test from the theoretical part (40%). In-class exercises and homework (30%). Project of business process modeling within the teams (30%).
Bibliography
Business Process Management. Istota zarządzania procesami biznesowymi. PWN. 2022
Selected articles and case studies recommended by the lecturer.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: