The main topics covered in the course include:
-Definition of a business process, classification, and structure of processes.
-The role of the process approach in organizational management.
-Objectives and tasks of business process modeling: types of notations, tools, and platforms for process modeling.
-Basics of BPMN notation: BPMN elements (events, activities, gateways, flows, artifacts), business process diagrams, principles for creating clear and correct process models.
-Methods for identifying processes within an enterprise and building a process architecture; system analysis and selecting areas for modeling.
-Process modeling in BPMN: creating business process models using BPMN 2.0, workflow modeling, collaboration and communication between process participants (pools, lanes), modeling subprocesses, transactions, exception handling, and escalations.
-Supporting models in process modeling: work environments/organizational structures, modeling risks and threats in business processes, document modeling, IT environment modeling.
-Measuring and evaluating process performance indicators, process decomposition and improvement, methods for assessing process maturity in organizations.
-Practical applications of process models in organizations.
As part of the course, students will work with selected IT tools dedicated to business process modeling.
The course concludes with a graded assessment consisting of a practical modeling assignment using the system and a team project. Student performance during in-class modeling activities and homework assignments will also be evaluated.