Organizational Change Management 2500-EN-S-101
"Nothing endures but change. There is nothing permanent except change.
All is flux, nothing stays still." - Heraclitus
Dealing with change, and, more importantly, the impact of change on
people is a growing priority for all organizations. We are living in so called
“exponential times”, when progress in IT & technology stimulates
sociological changes at the speed never known before. As a matter of
fact, most modern enterprises are in the constant change whether they
want it or not, and so are employees. Facilitating change is more critical
now than ever as organizations are also affected by extremely demanding
economic conditions and are still driven to improve efficiency,
productivity, and service quality.
Organizational Change Management (OCM) is a framework for managing
the change introduced to company by new strategy, merge with another
company, new business processes, cultural changes, technological shift,
organizational restructuring or even headcount optimization initiatives.
Simply put, OCM addresses people side of change management.
In this course, we analyze the forces that drive organizations to change,
examine barriers to change, and survey a range of approaches for making
organizational change more effective. You gain the skills to understand
typical change situations, how others react to change and how to
effectively lead them through that time. You will be able to drive change
initiatives or at least actively support them from psychological
perspective. We talk about engaging people, overcoming resistance and
proper communication. You learn about typical project and managers
tools than should be useful to meet these goals. The particular attention
is paid to difficult HR challenges that managers may face during change
implementation.
Type of course
Learning outcomes
During the course students will:
- improve own ability to change by managing reactions
- learn how people react to change and how to use this knowledge
to lead them successfully through business transformation
- learn about change theories and how to apply the appropriate
theory for an organization’s specific needs
- possess knowledge how to take people through the various
phases of transition and lead or support change management
more effectively with less resistance
Knowledge – when finishing the course students know:
- major change management theories and their evolution
- major tools and implementation approaches
- the basics of project management (PMI & Agile)
- the rules for “tough managerial calls”
- conditions of typical current organizational changes
Skills – when finishing the course students can:
- provide the support from HR perspective for managers
implementing organizational change
- use the basic project management tools, in particular as PMO
- prepare correct internal communication plan supporting the
change management
- adjust transition plans to cultural limitations
As a result, students will be prepared to:
- play the role of PMO for change management initiatives
- act as HR support for managers when implementing change
Assessment criteria
Final exam (written or oral, each student is allowed to choose preferred
form): 100% of final score
The standard grade scale will be applied.
Attendance rules
Maximum 1 absence (2h) without excuse and 1 absence (2h) with excuse.
2 absences (even both excused) require additional homework.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: